Results Services How it works About Us Contact Us FAQ Get Free Audit

Refund Policy

Refund Policy

PET PPC, LLC

Last updated: September 2026

This Refund Policy applies to all services provided by PET PPC, LLC (“PetPPC”, “we”, “us”, or “our”) through petppc.com.

1. Nature of Our Services

PET PPC, LLC provides professional Google Ads management and paid media services. Because our work involves significant time, research, strategy, and implementation, all fees paid are generally non-refundable once work has commenced.

2. Free Audit Policy

The Google Ads audit is offered at no charge. Where an audit is provided on the condition that the client begins a minimum engagement, that condition, including any fee payable if the client does not proceed, is agreed in writing with the client before the audit is performed. No audit fee applies unless it has been agreed by the client in writing in advance of the audit.

3. Monthly Management Fees

  • Monthly management fees are charged in advance for the upcoming month.
  • Fees are non-refundable once the billing period has commenced and work has begun.
  • If a client cancels mid-month with 30 days’ written notice, no refund is issued for the current billing period. Service continues until the end of the paid period.

4. Setup and Onboarding Fees

Any one-time setup, onboarding, or campaign build fees are non-refundable once work has begun, as these represent completed labour and deliverables.

5. Exceptions

We will consider a refund or credit only in the following circumstances:

  • Where PET PPC, LLC fails to deliver a specifically agreed and documented deliverable, our sole remedy is to complete the outstanding work, or at our discretion provide a credit toward future services. Cash refunds are not provided for dissatisfaction with campaign performance or results
  • A duplicate payment was made in error.
  • Payment was made for a service period that had not yet commenced and the client cancels before work begins.

Refund requests must be submitted in writing to official@petppc.com within 7 days of the relevant charge.

6. Ad Spend

PET PPC, LLC does not handle client ad spend directly. All Google Ads budget is managed within the client’s own Google Ads account and billed directly by Google. PET PPC, LLC has no liability for ad spend charges made by Google and cannot issue refunds for ad spend.

7. Dispute Resolution

If you have a concern about a charge, please contact us at official@petppc.com before initiating a chargeback with your payment provider. We are committed to resolving disputes fairly and promptly.

8. Contact Us

For any refund-related questions, please reach out to:

PET PPC, LLC Email: official@petppc.com

Website: petppc.com

Scroll to Top
Free $2,000 Value
Claim Your Free Google Ads Audit
Takes 3 minutes — audit delivered within 48–72 hours.
✓ Full campaign audit ✓ Competitor analysis ✓ 90-day roadmap ✓ Read-only access only
🔐 Grant read-only Google Ads access (2 minutes)
1
Go to Google Ads → Admin icon → "Access and security"
2
Click "+" → add our email → set "Read only" → Send invitation
3
We accept within 24 hours and begin your audit immediately
Send your access invite to:
access.petppc@gmail.com
Copy email
Please enter your first name.
This field is required.
Please enter your last name.
This field is required.
Please enter your phone number if you wish to be contacted by phone.
This field is required.
Please enter your business website URL.
This field is required.
Business Type
Please select your business type.
This field is required.
Are you currently running Google Ads?
Please select one option.
This field is required.
Optional: Please enter your Google Ads customer ID if available.
This field is required.
Monthly Google Ads Spend
Please select your monthly Google Ads spend.
This field is required.
What is your main goal?
Please select one option that best describes your goal.
This field is required.
Optional: Please share any specific concerns you would like us to address.
Have you sent us read-only access to access.petppc@gmail.com?
Please select one option.
This field is required.
Optional: Any additional information you want to share.
This field is required.