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Terms of Service

Terms of Service

PET PPC, LLC

Last updated: September 2026

These Terms of Service (“Terms”) govern your use of the website petppc.com and any services provided by PET PPC, LLC (“PetPPC”, “we”, “us”, or “our”). By accessing our website or engaging our services, you agree to these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Services

PET PPC, LLC provides Google Ads management, paid media strategy, and performance marketing services exclusively to pet industry businesses. Services are rendered according to a separate written agreement or proposal (“Engagement”) signed or approved by both parties. Where these Terms conflict with a signed Engagement, the signed Engagement controls.

2. Free Audit

The Google Ads audit offered on this website is provided at no charge. Where an audit is offered on the condition of a subsequent minimum engagement, that condition, and any fee payable if the client chooses not to proceed, will be set out and agreed in writing before the audit is performed. No audit fee applies unless it has been agreed by the client in writing in advance of the audit.

3. Payment Terms

  • All fees are invoiced and payable in US Dollars (USD).
  • By approving a proposal or Engagement and providing payment details, the client authorizes PET PPC, LLC to invoice and collect the agreed fees for the duration of the Engagement.
  • Invoices are due within 7 days of issue unless otherwise agreed in writing.
  • Payments are processed via Stripe or bank transfer as agreed. The client is responsible for any bank, card, or currency conversion fees charged by their own provider.
  • Late or unpaid invoices may result in the pausing of active campaigns until payment is received.

4. Chargebacks and Disputes

By engaging our services and approving invoices, the client authorizes the agreed charges. The client agrees to contact PET PPC, LLC directly to resolve any billing concern before disputing a charge with their bank, card provider, or payment processor.

Initiating a chargeback or payment dispute for services rendered, without first seeking resolution with us, is a breach of these Terms. The client remains liable for the full amount of any successfully disputed payment for work performed, together with any fees, costs, or penalties we incur as a result of the dispute. We reserve the right to suspend or terminate services and to pursue recovery of any amounts owed.

5. Refunds and Cancellations

Fees paid for services already performed are non-refundable. Management fees are earned upon commencement of each service period and are not refundable on early termination. Where a client terminates mid-cycle, fees for work completed up to the termination date remain payable in full. Any refund offered outside of this policy is at our sole discretion and must be agreed in writing.

6. Client Responsibilities

To enable us to deliver results, clients agree to:

  • Provide timely access to Google Ads accounts, Google Analytics, and any relevant platforms.
  • Respond to communications within a reasonable timeframe.
  • Provide accurate information about their business, products, and services.
  • Ensure their website and landing pages comply with Google Ads policies.

7. Intellectual Property

All strategies, frameworks, keyword libraries, ad copy, and campaign structures developed by PET PPC, LLC remain the intellectual property of PET PPC, LLC unless otherwise agreed in writing. Upon full payment of all outstanding fees, clients receive a licence to use the deliverables produced specifically for their account.

8. Confidentiality

Both parties agree to keep confidential any proprietary business information, client data, or strategic information shared during the engagement, and not to disclose it to third parties without prior written consent.

9. Results Disclaimer

While PET PPC, LLC has a strong track record of results for pet industry clients, past performance does not guarantee future results. Campaign outcomes depend on multiple factors including ad spend, market conditions, website quality, and client industry. We do not guarantee specific revenue, ROAS, or lead volume targets.

10. Limitation of Liability

To the maximum extent permitted by law, PET PPC, LLC shall not be liable for any indirect, incidental, or consequential damages arising out of or related to our services, including but not limited to lost revenue or business opportunities. Our total liability shall not exceed the fees paid by the client in the 30 days preceding the claim.

11. Termination

Either party may terminate the engagement by providing 30 days’ written notice. Fees for work completed up to the termination date are payable in full. PET PPC, LLC reserves the right to terminate immediately in cases of non-payment or violation of these Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States. The parties agree to first attempt in good faith to resolve any dispute directly. Any dispute that cannot be resolved directly shall be settled by binding arbitration in Delaware, USA.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

14. Contact Us

For any questions regarding these Terms, please contact:

PET PPC, LLC Email: official@petppc.com

Website: petppc.com

 

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